What are the shipping costs?
Free shipping worldwide. Customs fees for shipments outside the european union are at the customer's charge.
How long does it take for my order to arrive?
Portugal and spain: 1-2 business days
Rest of the world: 2-10 business days
We will do our best to deliver your order as soon as possible. However, these delivery times are approximate as we cannot guarantee that there will not be occasional delivery delays.
We will email you an order tracking code so that you can track your shipmenT.
Where can I pick up my order?
The order will be shipped to the address you selected during purchase. In case of absence, the carrier will contact the recipient to schedule a new delivery. If it is impossible to contact the recipient, the customer will receive a message with the pickup point where he/she can pick up the order.
What are the available payment methods?
We have the following payment methods available: visa, mastercard, paypal, and amex.
All payments to drope are processed securely. Your credit card number and other paypal login details are protected. Drope does not have any access to your credit card or paypal account information.
Your financial institution may charge international transaction fees, for which we are not responsible.
We recommend that you pay using paypal’s method if you do not want to pay international transaction fees, as paypal will charge you in your local currency.