A – Privacy policy
1. Incorporation of personal data into the DROPE archives.
It is hereby advised that all personal data provided by the User through the Website DROPECLOTHING.COM (hereinafter “the Site”) will be incorporated and processed in the files owned by DROPE for the following purposes: to enable the provision of the services requested by the User, as well as to keep you informed, including by electronic means, of DROPE products and services, who may likewise send the User information regarding the products and services of third parties.
The completion of all requested data through the Site is necessary, in order to obtain an optimal provision of the services made available to the User. If all correct data or data are not provided, DROPE does not guarantee that the information and services provided will be provided correctly or that it is in accordance with the User’s needs.
2. Exercise of rights
The User may exercise his rights of access, correction, cancellation and opposition, through an email addressed to [email protected]. In both cases the User concerned must attach a copy of his / her identity document, passport, or other valid document that can identify him or her.
3. Data communications made by the User himself
You are fully aware that by posting or authorizing the publication of an article, comment or opinion on the Site, you are allowing third parties to access your personal data, including those of third parties. In this regard, DROPE is not responsible for the possible consequences or damages that the User, or a third person, may suffer as a consequence of their free decision to share their personal data.
Before providing personal information about third parties on the Site, the User must obtain their prior and express consent, having the obligation to inform them of the terms contained in this Privacy Policy. The User is obligated to keep Cross paths unscathed from any possible claim, fine or penalty that may be incurred as a consequence of the User’s failure to comply with the duty described in this paragraph.
4. Use of Cookies
DROPE may, by its own means, or through a third party contracted to provide measurement services, use cookies when the User navigates the Site. Cookies are files, sent to the browser through a web server, for the purpose of recording User activities during their browsing time.
The cookies used by the Site are solely associated with an anonymous User and with your computer, and therefore do not provide, personally, personal data of the User. By using the cookies, it is possible that the server where the Site is hosted recognizes the User’s web browser, in order to make the navigation simpler, allowing, for example, access to Users who have previously registered, access to the areas, services, promotions or contests reserved exclusively for them, without having to register in each new visit.
They are also used to measure audience and traffic parameters, as well as to monitor the evolution and number of entries. The User has the possibility to configure his browser, in order to be warned of the reception of cookies, and to prevent them from installing in his equipment. Please refer to your browser instructions and manuals for further information. In order to use the Site, it is not necessary for the User to allow the installation of the cookies sent by the Site, however, it is probably necessary that the User initiates a session as such in each of the services whose use requires their previous registration or “login” .
B – Terms and conditions of use
These general conditions of use and commitment (hereinafter “the General Conditions”) determine, together with the privacy policy, the user’s access to and use of the website DROPECLOTHING.COM and its sub-domains ( hereinafter “the Site”), as well as the products and services contracted through it.
By accepting these General Conditions, the User expresses:
A. Who has read, understands and understands the contents of this document;
B. Who is a person of legal age and with sufficient capacity to hire;
C. That assumes all obligations here.
The use of the Site assigns the User’s condition (hereinafter “the User”) and implies acceptance of all terms included in these General Conditions.
The User must read these General Conditions carefully each time he accesses the Site, as this, and consequently its General Conditions, may be modified.
The owner of the Site reserves the right to carry out, at any time and without need of prior notice, any modification or updating of its contents and services; of these General Conditions and, in general, of all the elements that integrate the design and configuration of the Site.
The owner of the Site is not responsible for any health damages of the User that may be caused by the improper and improper use of the products not marketed on the Site.
1. General information of the Site
The general information on the Site is given below:
DROPE CLOTHING, LDA. Rua Pinho Leal nº 220-I, Porto / [email protected]
2. Terms of Use
2.1. Site Access
Access to the Site is free of charge, except for connection costs through the telecommunications network, made available by the supplier contracted by the User.
2.2. Need to Register
In general, to access the services and contents of the Site, you do not need the User Registration. However, you may opt for the previous registration of the User in order to access more conveniently to the Site.
The data entered by the User must always be accurate, current and real. The registered User will always be responsible for the security of his password, assuming, consequently, the damages and losses that may derive from his misuse, as well as from the cessation, disclosure or loss thereof. To this end, access to restricted areas and / or use of the services and contents made under the password of a registered User shall be deemed to have been made by said Registered User, who shall in any case be liable for said access and use .
2.3. Site usage rules
The User is obliged to use the Site, all its content and services, as established by law, morality and public order and in these General Conditions. You are also obliged to use the services and / or contents of the Site without proper use of it in performing illegal activities or constituting an offense that violates the rights of third parties and / or infringes the intellectual and industrial property regulations , or any other applicable legal provisions.
The User is obliged not to transmit, introduce, disseminate and make available to third parties any kind of material and information (data, content, messages, drawings, sound and image files, photographs, software, etc.) to the established in the law, in the moral and public order and in the present General Conditions. With restrictive character, and in no case limiting, or excluding, the User undertakes to:
I.- Do not introduce or disseminate content or propaganda of a racist, xenophobic, pornographic, apology to terrorism or any other that violate human rights.
II.- Do not introduce or broadcast on the network, data programs (viruses and harmful software) that could damage the computer systems of the access provider, its suppliers, or third parties Users of the Internet network.
III.- Not to disseminate, transmit or make available to third parties any information, element or content that may violate fundamental rights and public freedoms recognized by the Constitution, as well as in international treaties.
IV.- Not to divulge, transmit or make available to third parties any type of information, element or content that constitutes illicit or unfair publicity.
V.- Do not transmit unsolicited or authorized advertising, advertising material, spam, “chain mail”, “pyramidal structures” or any other form of solicitation, except in areas (such as commercial spaces) that have been exclusively designed for such .
VI.- Do not introduce or disseminate any false, ambiguous or inaccurate information and content that misleads the recipients of the information.
VII.- Not to supplant other Users, giving use to their registration passwords in the different services and / or contents of the Site.
VIII.- Not to divulge, transmit, or make available to third parties any type of information, element or content that supposes a violation of the intellectual and industrial property rights, patents, trademarks or copyright that corresponds to the owners of the Site or to third parties.
IX.- Do not broadcast, transmit, or make available to third parties any type of information, element or content that supposes a breach of communications secrecy and data protection legislation.
The User is obliged to keep DROPE harmless against any possible claim, fine, penalty or penalty that it may be obliged to bear as a consequence of the User’s failure to comply with any of the above mentioned usage rules. DROPE also reserves the right to request the corresponding compensation for damages.
2.4. Exclusion of Liability
Your access to the Site does not imply the obligation of DROPE to control the absence of viruses or any other harmful computer elements. In any case, it is up to the User to provide the appropriate tools for the detection and disinfection of harmful software.
DROPE shall not be liable for damages incurred in the software and computer equipment of Users, as well as third parties, during the use of the services offered on the Site.
DROPE shall not be liable for any damages or losses of any kind produced by the User caused by failures or disconnections in the telecommunications networks that cause the suspension, cancellation or interruption of the service of the Website during the same or previous service.
2.5. Contents and services linked through the Site
The service of access to the Site includes links, lists and even search tools, which allow the User to access other pages and Internet Portals (hereinafter “Linked Sites”). In these cases, DROPE will only be responsible for the content and services provided on Linked Sites, to the extent that it has effective knowledge of illegality and has not proceeded to deactivate the link with due diligence. Assuming that the User considers the existence of a Linked Site, with illegal or improper content, it can communicate to DROPE, and in no case does this communication require its obligation to withdraw the corresponding link.
In no case, the existence of Linked Sites must presuppose the formalization of agreements with the responsible or holders thereof, nor the recommendation, promotion or identification of DROPE in the expositions, contents or services provided.
DROPE is not aware of the content and services of Linked Sites and, as such, is not liable for damages caused by illegality, quality, outdatedness, unavailability, error and uselessness of the Linked Sites content and / or services, nor for any other directly attributable to DROPE.
Assuming that the User can access or be redirected to Linked Sites that allow the contracting of services and / or products, the User is aware and accepts that DROPE acts as a simple intermediary in facilitating said access, as such, will not be responsible, nor indirect, or alternatively for damages of any kind arising from the free use and / or contracting of said services and products from third parties, as well as from the lack of legality, reliability, usefulness, truthfulness, accuracy, completeness and timeliness.
In a restrictive, and in no case restrictive, case, DROPE shall not be liable for damages and losses of any nature arising from incorrect compliance or breach of contractual commitments acquired through third parties; for unfair competition and illicit advertising; by the mismatch and disappointment of the expectations created by said services and products of third parties, as well as any type of imperfections and defects that may be in them.
2.6. Intellectual and industrial property
All contents of the Site, including but not limited to texts, photographs, graphics, images, icons, technology, software, links and other audio-visual or sound content, as well as their graphic design and source codes, are property of intellectual property rights of DROPE or third parties, without being able to be understood as assigned to the User, none of the exploitation rights recognized by the current legislation regarding intellectual property on them.
Trademarks, trade names or logos are the property of DROPE or third parties, and access to the Site may not be understood as a right assigned to them.
By accepting these General Conditions, you grant to DROPE, in a free and exclusive way, all exploitation rights to the articles, comments and opinions (hereinafter “the Contents”) published by the User, or whose publication authorizes the Site .
The User, who claims to have all intellectual property rights over the articles, comments and opinions referred to above, is obliged to assume any claim or responsibility, including damages, that a third party may execute against DROPE, your rights infringed by any action derived from the obligations that the User contracts, directly or indirectly, with these General Conditions.
Likewise, you are obligated to keep DROPE unencumbered against any damage that you or a third party may suffer as a consequence of the formalization of the assignment of rights regulated in this clause.
3. Conditions of Commitment
3.1. Product images and availability
We request that in case of finding any type of error, please notify us so that we can proceed to the correction as soon as possible, for the benefit of all Users. Likewise, if you buy any product on this page, we advise you to confirm that the product name is the one you want. All product orders will be subject to availability.
3.2. Purchase procedure
The procedure for purchasing products through the Online Store of the Site is as follows:
1) Start the process by selecting the product you want to buy, then enter the desired size / color / quantity and then click the “Add to cart” button that appears below each product.
2) In the cart, the User must click on “Next” or “Order”, after confirming the products in the cart.
3) In the following step, the User must create his account or just log in to enter his address in order to get a correct reception of his request. Then click on the “Place Order” button.
4) In the case of a discount coupon or a gift voucher, the User must include it in the shopping cart, in the link of the space that is entitled to enter the coupon (“Coupons”). In case you do not enter the coupon in the aforementioned space, and your request is carried out without discount, the User can not claim, after confirming the request, the application of the same discount.
5) At the “Shipping” point, the User can see the name of the courier company that will deliver your order within the timeframe and the price of this service, which will be added to the total price of the order. Click “Continue.”
6) Select one of the following payment methods available.
7) Finally, click the “Pay securely” button. The User will receive confirmation of the acceptance of his request through a message on the screen and through an email, previously provided.
3.3. Prices and payment methods
All prices published on the Site, except where expressly stated otherwise, have included the corresponding VAT. The user must pay for their purchases through a bank transfer, PayPal, credit card or, VISA, VISAElectron, Maestro, Mastercard, Payment of Services or to the Collection, if available.
To proceed with payment by bank transfer, the User must make a transfer with the data that will receive in the mail of confirmation of the request. Here you will be given the account number to which you must make the transfer, the amount, and the reference that you must attach, in order to expedite the process of final acceptance of your request. The request will be processed once received the full amount of the same. The deadline for delivery days communicated to the customer starts counting from the full receipt of the amount in the account. The request made by bank transfer has a validity of 48h. Any payment made after this period may be subject to changes in product availability or expenses.
3.4. Delivery of orders and returns
The products purchased by the User will be sent via CTT. The shipping costs will only be charged to the customer if they are communicated before the order is finalized, otherwise DROPE will be in charge.
The delivery of the orders will be made at the address of delivery, freely designated by the User in the order form. DROPE will not assume any responsibility when the delivery of the product is not carried out as a consequence of inaccuracy or falsity of the data provided by the User, as well as, in the assumption that the delivery can not be performed for reasons beyond the designated CTT, such as the absence of the recipient. Order processing may take up to 48 hours of business days. The request will be delivered as soon as possible and, in any case, always will be before ten (10) business days, from the date of confirmation of the request.
Exchanges are allowed provided that they are requested within the period of 15 days from the date of shipment and if the product shows no signs of use. However, the product marketed can not show any signs of use and must be returned in its original packaging. Any product that shows a greater use than the simple proof of the glasses by the customer, will not give rise to exchange or return. After receiving the defective article, reserves the right to deny the exchange if the article does not meet the requirements of this policy. The defective article must be sent to Rua Pinho Leal nº 220-I 4150-620 Porto. Exchanges will be processed within 3-5 business days after receiving the item. The return shipping costs are the responsibility of the customer, and the delivery of the new product by DROPE.
In the event that it can not be exchanged, it will be given the option to choose the User of another product with the same characteristics or in the last case its value will be refunded.
3.5 International Deliveries
Shipments made to Europe have a delivery time between 3 to 8 business days. Deliveries to the rest of the world are delivered in 3 to 10 business days.
The value of the products can be presented in several currencies, but all orders will be traded in Euros by your bank after the purchase is completed.
For purchases made in a currency other than the Euro, the amount shown during checkout is only an estimate of the final value based on the current exchange rates for Euro and excludes any taxes, duties, fees or charges that may be imposed.
4. Cancellation and inefficiency of clauses
If any of the clauses included in these General Conditions were declared totally or partially null or ineffective, such annulment or inefficiency will only affect said provision or part thereof that is null and void or ineffective, with the present General Conditions remaining for all remainder and considering such provision, totally or partially, not included.
5. Applicable legislation
These General Conditions will be governed and interpreted in accordance with the Portuguese Law.
Drope Clothing, Lda.
VAT/NIF: PT510853080
Rua Dr. Adelino Palma Carlos 61, 3
4450-593 Matosinhos